Vizual Ztremz | Your Premier Technology Consulting Service

Super easy! Use it on your phone, tablet, or other devices. Our user-friendly interface makes it a breeze. If you ever run into any issues, our dedicated support team is always ready to assist.

Absolutely. We're cool with that. In fact, we encourage using a VPN for enhanced privacy. Security is a top priority for us, and we want to make sure you're completely comfortable using our service.

Our services use the latest H264 technology, offering the best compression and quality. The stream sizes are roughly around 8 Mbit. However, when changing channels, the H264 protocol may bounce higher slightly to begin showing the picture, this is why a 16 Mbit minimum internet connection speed is required, 30 Mbit for HD channels. So, 35Mbit or higher is best for this technology.

Yes, Indeed. We have all of your Local TV Networks channels in your area which includes ABC, NBC, CBS, FOX, etc.

Yes, we have EPG (Electronic Program Guide). Note: EPG doesn't work for all channels/countries.

Though almost all of our Servers are stable, sometimes some channels do freeze or don’t work due to various reasons but it’s not permanent. Our expert engineers are always working to fix them. Most of the time, these issues are temporary and caused by the below reasons: Customer internet fluctuations. The issue with the box/apps/customer setup in general. Your ISP has an issue. Channel is down from the server end. Server update/restart from our end (weekly performance necessary).

We strive to provide you with a high level of service at very discounted rates. So please keep this in mind first and foremost. If a channel is down, we will do our best to restore that back to service. Please use the guidelines below before reporting a channel: Stop and give it a couple of minutes. We reboot and swap channels when needed. The channel may be coming back. Is this happening on all channels? If it is, you need to check on your end. Reboot your devices and wait for 30 secs before turning them back on ( Routers, Cable modems. DSL Modems).

If you are watching a channel and the service appears to have paused, simply select and open another channel, then return to the original channel to see if it is now playing, this can be due to breaking in transmission for a second, the software will halt under these conditions.

Sometimes you may experience buffering due to low internet speed or high internet traffic. Cause: The most common cause of buffering is the result of a slow internet connection. This may be because of low internet speed or other users hogging the bandwidth in your house. Resolution: Change your WIFI channel, to avoid interference with nearby device. Go out of the channel and go back to that channel, most of the time that will eliminate the need to buffering or go to another channel. There are more than one channel you can use to watch your favorite programming.